The support a business offers its customers is often the silver lining that determines their stay. We ensure that from customer service 101, each micro-enterprise is able to strengthen their capacity to grow businesses and become more aware of the psychological, emotional, physical, social, and cultural needs of their customers.

The influence this customer service training process is to enable each business build strong customer loyalty that enhances their bottom-line. We offer a one-time training and a three-month follow-up on customer service needs and processes.